The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. KT WORLD TRADING will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation.
We don’t accept Returns, Exchanges and Refund except our products has damaged or broken before delivery to you.
To complete your return or Exchanges, we require a receipt or proof of purchase.
Any refunds processed shall be via the original payment method for easier tracking of money movement.
Please return your purchase to the following address:
KT WORLD TRADING
NO.15, JALAN SUNGAI JELUH 32/201, PERSIARAN SUNGAI HAMPAR, SEKSYEN 32, 40460 SHAH ALAM, SELANGOR.
Please contact us at firstname.lastname@example.org or 014-200 8800 if you have any questions or doubts.